{% if subject %}
{% if not ticket_message %}
[{{ site.name }} - Issue #{{ ticket.pk }}] ({{ ticket.get_state_display }}) {{ ticket.subject }}
{% else %}
[{{ site.name }} - Issue #{{ ticket.pk }}] {% if '**State** changed' in ticket_message.content %}({{ ticket.get_state_display }}) {% endif %}{{ ticket.subject }}
{% endif %}
{% endif %}

{% if message %}
{% if not ticket_message %}
Issue #{{ ticket.id }} has been reported by {{ ticket.created_by }}.
{% else %}
Issue #{{ ticket.id }} has been updated by {{ ticket_message.author }}.
{% autoescape off %}
{{ ticket_message.content }}
{% endautoescape %}
{% endif %}
-----------------------------------------------------------------
Issue #{{ ticket.pk }}: {{ ticket.subject }}

 * Author: {{ ticket.creator_name }}
 * Status: {{ ticket.get_state_display }}
 * Priority: {{ ticket.get_priority_display }}
 * Visibility: {{ ticket.get_visibility_display }}
 * Group: {% if ticket.group %}{{ ticket.group }}{% endif %}
 * Assigned to: {% if ticket.owner %}{{ ticket.owner }}{% endif %}
 * Queue: {{ ticket.queue }}

{% autoescape off %}
{{ ticket.description }}
{% endautoescape %}
-----------------------------------------------------------------
You have received this notification because you have either subscribed to it, or are involved in it.
To change your notification preferences, please visit: {{ site.scheme }}://{{ site.domain }}{% url 'admin:issues_ticket_change' ticket.id %}
{% endif %}