110 lines
4.2 KiB
Python
110 lines
4.2 KiB
Python
import sys
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from django.contrib import messages
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from django.db import transaction
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from orchestra.admin.decorators import action_with_confirmation
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from .forms import ChangeReasonForm
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from .helpers import markdown_formated_changes
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from .models import Queue, Ticket
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def change_ticket_state_factory(action, final_state):
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context = {
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'action': action,
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'form': ChangeReasonForm()
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}
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@transaction.atomic
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@action_with_confirmation(action, extra_context=context)
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def change_ticket_state(modeladmin, request, queryset, action=action, final_state=final_state):
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form = ChangeReasonForm(request.POST)
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if form.is_valid():
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reason = form.cleaned_data['reason']
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for ticket in queryset:
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if ticket.state != final_state:
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changes = {'state': (ticket.state, final_state)}
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is_read = ticket.is_read_by(request.user)
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getattr(ticket, action)()
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modeladmin.log_change(request, ticket, "Marked as %s" % final_state.lower())
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content = markdown_formated_changes(changes)
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content += reason
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ticket.messages.create(content=content, author=request.user)
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if is_read and not ticket.is_read_by(request.user):
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ticket.mark_as_read_by(request.user)
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msg = "%s selected tickets are now %s." % (queryset.count(), final_state.lower())
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modeladmin.message_user(request, msg)
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else:
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context['form'] = form
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# action_with_confirmation must display form validation errors
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return True
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change_ticket_state.url_name = action
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change_ticket_state.verbose_name = u'%s\u2026' % action
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change_ticket_state.short_description = '%s selected tickets' % action.capitalize()
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change_ticket_state.description = 'Mark ticket as %s.' % final_state.lower()
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change_ticket_state.__name__ = action
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return change_ticket_state
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action_map = {
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Ticket.RESOLVED: 'resolve',
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Ticket.REJECTED: 'reject',
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Ticket.CLOSED: 'close' }
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thismodule = sys.modules[__name__]
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for state, name in action_map.items():
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action = change_ticket_state_factory(name, state)
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setattr(thismodule, '%s_tickets' % name, action)
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@transaction.atomic
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def take_tickets(modeladmin, request, queryset):
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for ticket in queryset:
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if ticket.owner != request.user:
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changes = {'owner': (ticket.owner, request.user)}
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is_read = ticket.is_read_by(request.user)
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ticket.take(request.user)
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modeladmin.log_change(request, ticket, "Taken")
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content = markdown_formated_changes(changes)
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ticket.messages.create(content=content, author=request.user)
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if is_read and not ticket.is_read_by(request.user):
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ticket.mark_as_read_by(request.user)
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msg = "%s selected tickets are now owned by %s." % (queryset.count(), request.user)
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modeladmin.message_user(request, msg)
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take_tickets.url_name = 'take'
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take_tickets.short_description = 'Take selected tickets'
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take_tickets.description = 'Make yourself owner of the ticket.'
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@transaction.atomic
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def mark_as_unread(modeladmin, request, queryset):
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""" Mark a tickets as unread """
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for ticket in queryset:
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ticket.mark_as_unread_by(request.user)
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msg = "%s selected tickets have been marked as unread." % queryset.count()
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modeladmin.message_user(request, msg)
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@transaction.atomic
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def mark_as_read(modeladmin, request, queryset):
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""" Mark a tickets as unread """
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for ticket in queryset:
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ticket.mark_as_read_by(request.user)
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msg = "%s selected tickets have been marked as read." % queryset.count()
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modeladmin.message_user(request, msg)
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@transaction.atomic
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def set_default_queue(modeladmin, request, queryset):
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""" Set a queue as default issues queue """
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if queryset.count() != 1:
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messages.warning(request, "Please, select only one queue.")
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return
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Queue.objects.filter(default=True).update(default=False)
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queue = queryset.get()
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queue.default = True
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queue.save()
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modeladmin.log_change(request, queue, "Chosen as default.")
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messages.info(request, "Chosen '%s' as default queue." % queue)
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