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authentik/website/docs/enterprise/entsupport.md

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website/docs: Enterprise docs (#6632) * new ent docs * first drafts WIP * Optimised images with calibre/image-actions * more details added * further updates * tweaks * better image * Optimised images with calibre/image-actions * fix typos * final edits * fixed formatting fail --------- Co-authored-by: Tana Berry <tana@goauthentik.io> Co-authored-by: authentik-automation[bot] <135050075+authentik-automation[bot]@users.noreply.github.com>
2023-08-29 16:57:29 +00:00
---
title: Support
---
Enterprise authentik provides dedicated support, with a Support center where you can open a request and view the progress and communications for your current requests.
### Managing tickets and requests
To access the Requests page, where you can open a request and view current requests, go to the Customer Portal and then click **Support** in the top menu.
You can also bookmark the direct link to your Requests page, using the following URL:
website: bump the docusaurus group in /website with 3 updates (#7400) * website: bump the docusaurus group in /website with 3 updates Bumps the docusaurus group in /website with 3 updates: [@docusaurus/plugin-client-redirects](https://github.com/facebook/docusaurus/tree/HEAD/packages/docusaurus-plugin-client-redirects), [@docusaurus/preset-classic](https://github.com/facebook/docusaurus/tree/HEAD/packages/docusaurus-preset-classic) and [@docusaurus/theme-mermaid](https://github.com/facebook/docusaurus/tree/HEAD/packages/docusaurus-theme-mermaid). Updates `@docusaurus/plugin-client-redirects` from 2.4.3 to 3.0.0 - [Release notes](https://github.com/facebook/docusaurus/releases) - [Changelog](https://github.com/facebook/docusaurus/blob/main/CHANGELOG.md) - [Commits](https://github.com/facebook/docusaurus/commits/v3.0.0/packages/docusaurus-plugin-client-redirects) Updates `@docusaurus/preset-classic` from 2.4.3 to 3.0.0 - [Release notes](https://github.com/facebook/docusaurus/releases) - [Changelog](https://github.com/facebook/docusaurus/blob/main/CHANGELOG.md) - [Commits](https://github.com/facebook/docusaurus/commits/v3.0.0/packages/docusaurus-preset-classic) Updates `@docusaurus/theme-mermaid` from 2.4.3 to 3.0.0 - [Release notes](https://github.com/facebook/docusaurus/releases) - [Changelog](https://github.com/facebook/docusaurus/blob/main/CHANGELOG.md) - [Commits](https://github.com/facebook/docusaurus/commits/v3.0.0/packages/docusaurus-theme-mermaid) --- updated-dependencies: - dependency-name: "@docusaurus/plugin-client-redirects" dependency-type: direct:production update-type: version-update:semver-major dependency-group: docusaurus - dependency-name: "@docusaurus/preset-classic" dependency-type: direct:production update-type: version-update:semver-major dependency-group: docusaurus - dependency-name: "@docusaurus/theme-mermaid" dependency-type: direct:production update-type: version-update:semver-major dependency-group: docusaurus ... Signed-off-by: dependabot[bot] <support@github.com> * update Signed-off-by: Jens Langhammer <jens@goauthentik.io> * migrate docusaurus config to ts Signed-off-by: Jens Langhammer <jens@goauthentik.io> * fix docs-only build Signed-off-by: Jens Langhammer <jens@goauthentik.io> --------- Signed-off-by: dependabot[bot] <support@github.com> Signed-off-by: Jens Langhammer <jens@goauthentik.io> Co-authored-by: dependabot[bot] <49699333+dependabot[bot]@users.noreply.github.com> Co-authored-by: Jens Langhammer <jens@goauthentik.io>
2023-11-06 14:12:23 +00:00
> https://customers.goauthentik.io/l/support.
website/docs: Enterprise docs (#6632) * new ent docs * first drafts WIP * Optimised images with calibre/image-actions * more details added * further updates * tweaks * better image * Optimised images with calibre/image-actions * fix typos * final edits * fixed formatting fail --------- Co-authored-by: Tana Berry <tana@goauthentik.io> Co-authored-by: authentik-automation[bot] <135050075+authentik-automation[bot]@users.noreply.github.com>
2023-08-29 16:57:29 +00:00
website: bump the docusaurus group in /website with 3 updates (#7400) * website: bump the docusaurus group in /website with 3 updates Bumps the docusaurus group in /website with 3 updates: [@docusaurus/plugin-client-redirects](https://github.com/facebook/docusaurus/tree/HEAD/packages/docusaurus-plugin-client-redirects), [@docusaurus/preset-classic](https://github.com/facebook/docusaurus/tree/HEAD/packages/docusaurus-preset-classic) and [@docusaurus/theme-mermaid](https://github.com/facebook/docusaurus/tree/HEAD/packages/docusaurus-theme-mermaid). Updates `@docusaurus/plugin-client-redirects` from 2.4.3 to 3.0.0 - [Release notes](https://github.com/facebook/docusaurus/releases) - [Changelog](https://github.com/facebook/docusaurus/blob/main/CHANGELOG.md) - [Commits](https://github.com/facebook/docusaurus/commits/v3.0.0/packages/docusaurus-plugin-client-redirects) Updates `@docusaurus/preset-classic` from 2.4.3 to 3.0.0 - [Release notes](https://github.com/facebook/docusaurus/releases) - [Changelog](https://github.com/facebook/docusaurus/blob/main/CHANGELOG.md) - [Commits](https://github.com/facebook/docusaurus/commits/v3.0.0/packages/docusaurus-preset-classic) Updates `@docusaurus/theme-mermaid` from 2.4.3 to 3.0.0 - [Release notes](https://github.com/facebook/docusaurus/releases) - [Changelog](https://github.com/facebook/docusaurus/blob/main/CHANGELOG.md) - [Commits](https://github.com/facebook/docusaurus/commits/v3.0.0/packages/docusaurus-theme-mermaid) --- updated-dependencies: - dependency-name: "@docusaurus/plugin-client-redirects" dependency-type: direct:production update-type: version-update:semver-major dependency-group: docusaurus - dependency-name: "@docusaurus/preset-classic" dependency-type: direct:production update-type: version-update:semver-major dependency-group: docusaurus - dependency-name: "@docusaurus/theme-mermaid" dependency-type: direct:production update-type: version-update:semver-major dependency-group: docusaurus ... Signed-off-by: dependabot[bot] <support@github.com> * update Signed-off-by: Jens Langhammer <jens@goauthentik.io> * migrate docusaurus config to ts Signed-off-by: Jens Langhammer <jens@goauthentik.io> * fix docs-only build Signed-off-by: Jens Langhammer <jens@goauthentik.io> --------- Signed-off-by: dependabot[bot] <support@github.com> Signed-off-by: Jens Langhammer <jens@goauthentik.io> Co-authored-by: dependabot[bot] <49699333+dependabot[bot]@users.noreply.github.com> Co-authored-by: Jens Langhammer <jens@goauthentik.io>
2023-11-06 14:12:23 +00:00
You can also always reach out to us via email, using hello@goauthentik.io email address.