trustchain-oc1-orchestral/authentik
Archived
10
0
Fork 0
Code Issues Pull requests Packages Projects Releases Wiki Activity
This repository has been archived on 2024-05-31. You can view files and clone it, but cannot push or open issues or pull requests.
authentik/website/integrations/services/zammad/index.md
Jens L 1b12c90f32
website/integrations: cite better (#6431) 
* update awx-tower to RHAAP

Signed-off-by: Jens Langhammer <jens@goauthentik.io>

* migrate to new quotation

Signed-off-by: Jens Langhammer <jens@goauthentik.io>

* update all

Signed-off-by: Jens Langhammer <jens@goauthentik.io>

---------

Signed-off-by: Jens Langhammer <jens@goauthentik.io>
2023-07-31 12:16:58 +02:00

2.2 KiB
Raw Blame History

title
Zammad

Support level: Community

What is Zammad

Zammad is a web-based, open source user support/ticketing solution. Download and install it on your own servers. For free.

-- https://zammad.org/

Preparation

The following placeholders will be used:

  • zammad.company is the FQDN of the zammad install.
  • authentik.company is the FQDN of the authentik install.

authentik Configuration

Step 1 - Property Mappings

Create two Mappings (under Customisation/Property Mappings) with these settings:

name mapping

  • Name: Zammad SAML Mapping: name
  • SAML Attribute Name: name
  • Friendly Name: none
  • Expression: return request.user.name

email mapping

  • Name: Zammad SAML Mapping: email
  • SAML Attribute Name: email
  • Friendly Name: none
  • Expression: return request.user.email

Step 2 - SAML Provider

In authentik, create a SAML Provider (under Applications/Providers) with these settings :

  • Name : zammad
  • ACS URL: https://zammad.company/auth/saml/callback
  • Issuer: https://zammad.company/auth/saml/metadata
  • Service Provider Binding: Post
  • Audience: https://zammad.company/auth/saml/metadata
  • Property mappings: Zammad SAML Mapping: name & Zammad SAML Mapping: email
  • NameID Property Mapping: Zammad SAML Mapping: name

Step 3 - Application

In authentik, create an application (under Resources/Applications) with these settings :

  • Name: Zammad
  • Slug: zammad
  • Provider: zammad

zammad Setup

Configure Zammad SAML settings by going to settings (the gear icon), and selecting Security -> Third-party Applications and activate Authentication via SAML and change the following fields:

Additional Resources